Effective Date: November 16, 2023
Last Updated: April 4, 2025
Program description
When opted-in, you will receive text messages (SMS/MMS) to your mobile number. These kinds of messages may include responses to a quote, estimate, or service inquiry, real-time texts to ask and answer questions about our services and pricing, appointment scheduling and confirmations, feedback requests, project updates, and/or follow up. Phone numbers and texting opt-in data will not be shared, sold, or rented to third parties or affiliates for marketing or promotional purposes.
Program frequency
Message frequency varies by campaign type.
Opt out
You can opt out of this service at any time. Just text “STOP” to the phone number. After you text “STOP” to us, we will send you an SMS reply to confirm that you have unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time or text “START,” and we will start sending SMS messages to you again.
Help
If you are experiencing any issues, you can reply with the keyword HELP. Or you can get help directly from us at Cassell Brothers.
Interruption
Carriers, such as AT&T, are not liable for delayed or undelivered messages.
Costs
Message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, please contact your wireless provider.
Privacy
If you have any questions regarding privacy, please read our Privacy Policy.
Contact Us
If you have any questions about our Privacy Policy, Terms and Conditions, or our use of your Personal Information, please contact us:
By mail: 10042 Broad River Road, Irmo, SC 29063
By phone: (803) 868-6191
By email: [email protected]
By webform: Privacy Request Form
You Can Count on
Cassell Brothers
