Cassell Brothers SMS/MMS Program Terms & Conditions

Program description

When opted-in, you will receive text messages (SMS/MMS) to your mobile number. These kinds of messages may include responses to a quote, estimate, or service inquiry, real-time texts to ask and answer questions about our services and pricing, appointment scheduling and confirmations, feedback requests, project updates, and/or follow up.

Program frequency

You can expect to receive [NUMBER] messages per month from us.

Opt out

You can opt out of this service at any time. Just text “STOP” to the phone number. After you text “STOP” to us, we will send you an SMS reply to confirm that you have unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time or text “START,” and we will start sending SMS messages to you again.


If you are experiencing any issues, you can reply with the keyword HELP. Or you can get help directly from us at Cassell Brothers.


Carriers, such as AT&T, are not liable for delayed or undelivered messages.


Message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, please contact your wireless provider.


If you have any questions regarding privacy, please read our Privacy Policy.

Contact Us

If you have any questions about our Privacy Policy, Terms and Conditions, or our use of your Personal Information, please contact us:

By mail: 10042 Broad River Road, Irmo, SC 29063

By email: [email protected]

By webform: Contact Us

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  • By submitting, you agree to receive phone, email, or text communication from us per our Terms and Conditions and Privacy Policy, which state that we will never share your personal information or spam you. Message/data rates apply. Consent is not a condition of purchase.

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Cassell Brothers
Trusted Service for Your South Carolina Home

When you call Cassell Brothers Home Services, you can expect the following:

  • 100% satisfaction guarantee
  • 24/7 emergency services
  • Free estimates on new installations
  • 1-year guarantee on all repairs and parts
  • Licensed, bonded, and highly trained team
  • Free second opinions
  • And much more!