AC repair tips can make all the difference when summer temperatures spike. No one wants to be caught in the peak of summer heat with an air conditioner that is not working. For homeowners in Columbia, Lexington, Chapin, Irmo, and West Columbia, understanding how to troubleshoot AC issues and maintain your system can help prevent uncomfortable breakdowns and unexpected repair calls.
At Cassell Brothers Heating & Air, we understand the value of proactive AC maintenance. This guide offers practical AC repair tips, do-it-yourself AC maintenance steps, and guidance on when to call for air conditioning service. Whether you are preparing for summer or dealing with a mid-season problem, these tips will help you get the most from your system.
Air Conditioner Won’t Turn On
If your AC will not turn on, it could be a simple fix or a sign of something more serious. Check your thermostat first to ensure it is set to cooling mode and the temperature is set lower than the current room temperature. If nothing happens, check the circuit breaker to see if it has tripped.
If the breaker continues to trip or you hear buzzing, but the unit does not start, stop and contact a professional. Electrical issues should never be handled without proper training.
AC Turning On and Off Repeatedly
Short cycling, or turning on and off too frequently, can wear out your system and increase your energy bill. Start by replacing your air filter. A clogged filter can restrict airflow and confuse the system’s thermostat.
If that does not help, it may be caused by low refrigerant levels, thermostat placement, or a failing compressor. These problems should be addressed by an air conditioning service professional.
Your System Is Constantly Running
A system that runs non-stop can mean your home is not cooling efficiently or the unit is undersized. First, make sure the windows and doors are sealed. Then, check the thermostat settings.
If the issue continues, dirty coils, a faulty thermostat, or aging components could be to blame. Scheduling professional AC service will help diagnose and resolve the cause when these ac repair tips are not enough.
AC Is Not Blowing Cool Air
When your central air is not working as expected, it often comes down to airflow or refrigerant. Start by checking the filter. If it is clean, try setting the thermostat several degrees lower and give the system time to respond.
If the air still does not cool, it could be a refrigerant issue, compressor failure, or a problem with the ductwork. These are not DIY air conditioner repair jobs and should be handled by trained technicians.
Air Isn’t Flowing
If your system is on but very little air is coming out of the vents, you could have a blocked duct, a failing blower motor, or a dirty evaporator coil. This is another situation where changing the filter may help, but if the issue persists, a technician should inspect the internal components.
Leaking Liquid
Pooled water around the AC unit is usually a clogged condensate drain line. Algae and dirt can build up in the line and stop water from draining. You can try flushing the line with a diluted vinegar solution, but if the leak continues, it is time for professional air conditioner repair.
If the leak is refrigerant, which often has an oily texture, do not attempt to fix it yourself. Refrigerant leaks require emergency AC repair and proper handling due to safety and environmental concerns.
AC Unit Is Freezing
A frozen unit, especially on a hot day, is often a sign of poor airflow. Dirty filters or coils can restrict circulation and cause the system to ice over. Turn the system off and allow it to thaw completely before restarting it with a new filter.
If it freezes again, you may have a refrigerant or blower issue that requires professional inspection. If you checked off these AC repair tips and still need help, reach out to our HVAC technicians today.
AC Producing Bad Smells
Unusual odors coming from your vents could point to mold, mildew, or even burned wires. A musty smell often means moisture buildup in the drain pan or ducts. Cleaning or replacing the filter can help, but lingering smells should be checked by a technician to prevent health risks or fire hazards.
Thermostat Is Malfunctioning
Sometimes the problem is not with the AC at all, but with the thermostat. If your AC thermostat is unresponsive, showing incorrect temperatures, or frequently resetting, try replacing the batteries or resetting the unit. If it continues to act up, it may need replacement or recalibration.
Some AC problems may be resolved with basic troubleshooting or maintenance, but if the same issue keeps returning, or if new problems start showing up, it is time for professional support. Cassell Brothers Heating & Air offers trusted air conditioning repair in Columbia, Lexington, Chapin, Irmo, and West Columbia.
Our technicians are trained to identify the root cause and resolve it quickly, so you can avoid costly emergency air conditioner replacement situations. We also offer service warranties for added peace of mind.
To help reduce the need for future repairs, consider regular AC maintenance throughout the year. Staying on top of seasonal tune-ups ensures better performance and fewer surprises.
Take care of your system now to stay cool all summer. For expert AC repair and air conditioning service when tips aren't enough, schedule with Cassell Brothers.
Common water heater problems in Columbia can disrupt your daily routine faster than you expect. From cold showers in Shandon to rising energy bills in Forest Acres, small issues often signal something bigger happening inside your tank.
A reliable water heater ensures daily comfort, but problems like cold showers, high bills, or leaks can arise. Identifying hot water heater issues early prevents costly repairs and extends its lifespan.
Below, we’ll explore the most frequent water heater issues, their causes, and what you can do to fix them.
No Hot Water or Inconsistent Supply of Hot Water
If you suddenly find yourself without hot water, the cause could be electrical, gas-related, or due to wear and tear on internal components.
No Hot Water
- A tripped circuit breaker or a failed heating element is often to blame in electric water heaters.
- If you have a gas heater, check if the pilot light is out or if the gas supply is faulty.
Insufficient Hot Water
- A tank that’s too small for your household can run out quickly.
- Broken dip tubes (which help direct cold water to the bottom of the tank) or sediment buildup can also reduce efficiency.
Temperature Fluctuations
- The thermostat may need adjustment or replacement if the water temperature is inconsistent.
- In some dual-element water heaters, crossover pipes can cause mixing issues.
Unusual Noises and Water Quality Issues
Are you hearing strange sounds or noticing changes in water quality? These could be warning signs of internal problems.
Rumbling or Popping Noises in Plumbing
Sediment buildup at the bottom of your water heater can cause rumbling or popping sounds as trapped water overheats and turns into steam.
- This issue is prevalent in rural areas like Lexington County and Blythewood, where well water systems carry higher levels of minerals and sediment.
- If your home relies on well water, consider installing a sediment filter to reduce buildup.
- Flushing your tank at least once a year can also help maintain efficiency and prevent long-term damage.
Discolored Water
- Rust-colored water may indicate that the anode rod (which prevents tank corrosion) has deteriorated or the tank is rusting.
Sulfur Smells
- A rotten egg odor usually results from bacteria reacting with the anode rod.
- Flushing the tank with hydrogen peroxide or installing an aluminum-zinc anode rod can eliminate the smell.
Leaks and Structural Damage Risks
Water leaks can range from minor annoyances to major home disasters. Identifying the source early can prevent costly damage.
Leaking Pressure Relief Valve
If your temperature and pressure relief (T&P) valve leaks, it could indicate excessive pressure inside the tank or a faulty valve that needs replacing.
Loose Fittings vs. Tank Corrosion
A leak at the top of the tank may be due to loose connections, which can often be tightened. If the tank itself is leaking, replacement is the only option.
Condensation vs. Active Leaks
Condensation may form outside the tank in humid areas like Soda City. If you notice pooling water, it is best to shut off the water supply and call a professional immediately.
Efficiency and Operational Failures
If your energy bills are climbing or your water heater isn’t performing efficiently, several factors could be at play.
High Energy Bills
- In Five Points and the Vista, extreme summer heat accelerates outdoor water heater corrosion.
- High temperatures increase tank expansion and contraction, weakening metal over time and leading to faster rusting.
Pilot Light Issues
- A weak or extinguished pilot light may be caused by gas obstructions, a faulty thermocouple, or altitude issues.
Water Hardness Impact
- Homes near the Congaree River, like Shandon and Forest Acres, face hard water, speeding up tank corrosion due to the river’s high mineral content.
- Installing a water softener or flushing your tank regularly can help prevent sediment accumulation and extend the life of your unit.
Component-Specific Malfunctions
Regular maintenance and inspections can help catch issues before they become significant problems and require hot water heater replacement.
Anode Rod Corrosion
The anode rod prevents rust inside the tank but deteriorates over time. Inspecting it every few years and replacing it when necessary can extend your heater’s lifespan.
Tripped Breakers and Faulty Heating Elements
If your electric water heater repeatedly trips the breaker, a failing heating element may be causing an overload. Testing and replacing it can restore proper function.
Smart Thermostat Glitches
Some hybrid or smart water heaters experience software glitches or error codes. Checking the manufacturer’s manual or resetting the system can often resolve the issue.
Advanced Troubleshooting and External Factors
Some common water heater problems stem from installation errors or external environmental factors.
Recirculating Pumps
- While these pumps provide instant hot water, they can sometimes cause temperature fluctuations and increase energy use.
- Proper installation and maintenance help optimize performance.
Installation Mistakes
- An improperly sized water heater or incorrect placement can lead to inefficiencies and premature failure.
- Ensuring professional water heater installation prevents these issues.
Cold Weather Efficiency Drops
- In historic areas like Arsenal Hill, sudden freezes, like January 2024’s on Lake Murray, reduce the efficiency of older tank heaters.
- Insulating pipes and adjusting the thermostat can improve winter performance.
When to Call a Professional
While common water heater problems can be resolved with DIY maintenance, others require professional attention. Knowing hot water heater basics can help you determine whether the problem is something you can tackle, or if you need to call your friends at Cassell Bros.
If you notice persistent leaks, no hot water despite troubleshooting, or a spike in energy costs, it’s time to call an expert.
To upgrade to an energy-efficient model, local rebates may be available through SCE&G or the Midlands Energy Efficiency Alliance.
If you're experiencing any of these common water heater problems, don't hesitate to contact a licensed plumber to ensure your system runs efficiently year-round.
There are several types of water heaters available to Columbia, SC homeowners — and choosing the right one can mean the difference between reliable hot water and costly inefficiencies. Whether you are replacing an aging tank or upgrading to a more energy-efficient system, this guide breaks down every option to help you make the best decision for your home and budget.
Introduction to Water Heaters
Water heaters provide hot water for daily use, heating it with electricity, gas, or renewable energy before distributing it through your plumbing.
When choosing a water heater install, consider:
- Household size: Larger families need higher-capacity systems, while smaller homes may benefit from compact, energy-efficient models.
- Climate: Colder temperatures can impact efficiency, making some systems better suited for mild regions like Columbia.
- Budget: Weigh upfront costs and water heater maintenance costs against long-term energy savings to determine which system is best for your home.
Conventional Storage Tank Water Heaters
Storage tank water heaters, the most common type, store and heat water in an insulated tank, reheating as needed to maintain a steady supply.
Advantages:
- Lower upfront cost: More affordable than other water heater types.
- Simple installation: Works with most existing plumbing systems.
- Reliable hot water: Ideal for homes with consistent, moderate usage.
- It's ideal for Soda City businesses like cafés and shops near Main Street Market, ensuring reliable hot water all day.
Disadvantages:
- Higher energy waste: Constantly heats water, even when not in use.
- Limited hot water supply: Runs out if demand exceeds the tank’s capacity.
- Larger footprint: Installation requires space, which can be an issue in smaller homes.
Tankless Water Heaters (On-Demand)
Tankless water heaters heat water only using gas burners or electric coils when needed. Unlike traditional models, they don’t store hot water, eliminating standby energy loss.
Pros:
- Space-saving: Its compact design is ideal for historic homes in Cottontown, Shandon, and Elmwood Park, where space is limited.
- Endless hot water: No tank means you won’t run out, even during back-to-back showers.
- Energy-efficient: Uses less power by heating water on demand, lowering utility bills.
Cons:
- Higher upfront cost: More expensive to purchase and install.
- Flow rate limitations: May struggle to supply multiple fixtures at once.
- Grid dependency: Requires electricity or gas, making it less reliable during power outages.
Heat Pump Water Heaters (Hybrid)
Heat pump water heaters don’t generate heat directly. Instead, they pull warmth from the air or ground to heat water, making them far more efficient than traditional models.
Why Choose a Heat Pump Water Heater?
- Energy savings: Uses up to 60% less energy than conventional electric water heaters.
- Lower operating costs: Reduced electricity use means long-term savings.
What to Consider:
- Space requirements: Requires ample airflow, making it less suitable for older homes in Elmwood Park and Shandon with limited space.
- Noise levels: Operates with a low hum, similar to a refrigerator.
- Climate suitability: Works best in mild climates like Columbia, where temperatures stay above freezing most of the year.
- However, heat pump efficiency can drop during severe cold snaps like the 2014 "Snozilla" ice storm.
- Homeowners in Forest Acres or Lake Murray should consider freeze-resistant models or a backup system for cold snaps.
A heat pump water heater can be a smart investment for homeowners who want to cut energy costs without sacrificing performance.
Solar Water Heaters
Solar water heaters use the sun’s energy to heat water, making them one of the most eco-friendly options.
Types of Solar Water Heaters:
- Active systems: Use pumps to circulate water, providing better efficiency.
- Passive systems: Rely on gravity, making them more straightforward and affordable but less effective.
Benefits:
- Renewable energy: Reduces reliance on electricity or gas.
- Long-term savings: Lower utility bills can offset installation costs over time.
Limitations:
- High upfront cost: Expensive to install compared to other water heaters.
- Weather dependency: Less effective on cloudy days or during long periods of rain.
- Geographical Impact: Solar water heaters thrive in sunny areas, making them ideal for homes near Lake Murray and Lake Marion.
- Backup heating needed: Many systems rely on the electric grid during low sunlight periods.
Condensing Water Heaters
Condensing water heaters efficiently reuse exhaust gases to preheat water, making them ideal for natural gas or propane homes.
Why Choose a Condensing Water Heater?
- Energy-efficient: Uses waste heat that would otherwise be lost.
- Lower gas bills: Burns fuel more effectively, reducing overall costs.
- Great for large households: Provides a steady supply of hot water without excessive energy waste.
Things to Consider:
- Altitude limitations: Higher elevations, like some areas in Forest Acres, can impact combustion efficiency.
- Space requirements: Needs proper venting and drainage for condensed water.
For Columbia homeowners with gas-powered systems, a condensing water heater offers a smart way to cut energy costs while maintaining reliable hot water.
Comparison Guide: Choosing the Right Type
Choosing the right water heater depends on your home’s setup, budget, and long-term energy goals. Here’s what to consider before making a decision.
1. Fuel Type Compatibility
- Electric: Widely available but may have higher operating costs.
- Gas: Heats water faster but requires proper venting.
- Solar: Best for sunny areas but needs a backup system.
- Heat pump: Extremely efficient but requires more space.
2. Energy Efficiency Ratings
Look for models with:
- High Energy Factor (EF) ratings: Indicates better efficiency.
- ENERGY STAR® certification: Ensures cost-effective, eco-friendly performance.
3. Cost Analysis: Upfront vs. Lifetime Savings
- Traditional tanks: Cheaper upfront but higher long-term energy costs.
- Tankless and heat pump models: More expensive initially but save money over time.
- Solar: Highest upfront cost but maximizes savings with minimal energy use.
4. Home Layout Considerations
- Multi-story homes: Tankless models prevent hot water delays between floors.
- Single-story homes: Traditional tanks work well without major performance loss.
5. Availability of Repair Technicians
- Some advanced models, like solar and condensing heaters, may require specialized service.
- In Columbia, homeowners should check for technicians trained in tankless water heater repair, water heater replacement, and heat pump systems before investing in a newer model.
Understanding these factors can help you choose a water heater that fits your home’s needs while keeping energy costs in check.
Wondering how does a hot water heater work? Understanding your system is the first step to keeping it running efficiently. A reliable water heater is essential in any Columbia home, from Shandon’s historic bungalows to modern Northeast builds. But have you ever wondered how it works?
Your system provides hot showers, clean dishes, and more, but understanding gas, electric, and tankless models can help you:
- Maintain efficiency
- Extend lifespan
- Choose the right replacement
This guide covers key components, water heater types, and how they function.
Basic Components of a Water Heater
No matter the type, all water heaters share key components that work together to heat and distribute water efficiently.
- Storage Tank: A large, insulated container that holds heated water until needed. Most residential tanks range from 30 to 80 gallons.
- Heating Element or Burner: Electric water heaters use heating coils, while gas models use a burner to warm the water.
- Thermostat: Regulates the water temperature, typically set between 120–140°F for safety and efficiency.
- Pressure Relief Valve: A crucial safety feature that prevents excessive pressure buildup inside the tank.
- Dip Tube & Heat-Out Pipe: The dip tube sends cold water to the tank’s bottom, while the heat-out pipe delivers hot water.
- Corroded pipes in older homes like Elmwood Park and Earlewood can restrict flow and reduce efficiency.
- Regular flushing or pipe replacements keep systems running smoothly.
How Gas Water Heaters Work
Gas water heaters are popular in Columbia, primarily where Dominion Energy provides natural gas. They heat water quickly using combustion.
- A gas burner ignites, producing heat that warms the water in the storage tank.
- The thermostat monitors water temperature, turning the burner on and off as needed.
- A flue pipe safely vents exhaust gases outdoors.
How Altitude and Climate Affects Gas Water Heaters
Columbia’s low elevation doesn’t significantly impact gas water heaters like in high-altitude areas. However, the city’s hot summers and mild winters still affect your system's operation.
- Hot summers can increase the demand for cool water, meaning your heater may run less frequently, reducing energy use.
- Water heaters work harder during cold snaps, increasing energy use and wear.
- Older units or poorly insulated tanks may struggle to keep up, leading to longer wait times for hot water.
A simple fix is to insulate your water heater. A blanket can help retain heat, reduce energy waste, and keep your water heater system running efficiently all winter.
How Electric Water Heaters Work
Electric water heaters are a popular alternative for homes without natural gas service. These units rely on two heating elements—one near the top and one near the bottom of the tank.
- The upper and lower heating elements activate separately, ensuring an even heat distribution.
- Thermostats control each element, alternating as necessary to maintain a consistent temperature.
How Tankless Water Heaters Work
Tankless water heaters, which heat water on demand instead of storing it, are popular in space-conscious homes like Shandon and Elmwood Park.
- Flow sensors detect when a hot water tap is turned on, activating the heating coils or gas burner.
- Water is heated instantly as it moves through the system.
- Recirculation systems can be added to reduce hot water wait times, especially in larger homes.
One drawback of tankless models is their limited simultaneous use—multiple people using hot water at once may cause a drop in pressure.
Water Heating Process (Step-by-Step Flow)
All water heaters follow a similar process to ensure a steady hot water supply when needed. Here’s how it works.
1. Cold Water Enters Through the Dip Tube
When you turn on a hot tap, cold water enters through the dip tube, directing it to the tank’s bottom for efficient heating.
- In gas water heaters, the burner at the unit's base begins heating the water.
- In electric models, heating elements inside the tank warm the water.
- For tankless systems, water enters a heat exchanger, where it is rapidly warmed as it flows through.
2. Heating Element or Burner Warms the Water
Once inside, the water is heated to the temperature set on your thermostat (usually between 120–140°F).
- In gas heaters, the burner ignites, generating heat that warms the tank's water. A flue pipe safely vents combustion gases.
- In electric models, one or two heating elements (typically located at the top and bottom of the tank) warm the water.
- In tankless units, powerful gas burners or electric heating coils rapidly heat the water as it moves through the system.
This process continues automatically until the water reaches the preset temperature.
3. Hot Water Rises to the Top of the Tank or Flows Through the Unit
Once heated, hot water naturally rises to the top of the storage tank. Since hot water is less dense than cold water, it remains at the upper section of the heater, ready for use.
- In traditional storage tank heaters, this heated water stays in the tank until needed.
- In tankless systems, there is no storage—water is heated instantly and flows directly to your tap when you turn it on.
4. Heat-Out Pipe Delivers Hot Water to Your Home
Finally, when you open a hot water tap, heated water exits through the heat-out pipe at the top of the tank. From there, it travels through your plumbing system to supply:
- Showers and bathtubs
- Kitchen and bathroom sinks
- Dishwashers and washing machines
The cycle repeats as you use hot water, with fresh cold water entering the tank or heat exchanger to provide a continuous supply.
Knowing this process helps homeowners spot hot water heater problems and boost efficiency.
Regular maintenance, insulation, and flushing the tank can extend the lifespan of your unit and keep your hot water running smoothly. If you find yourself in need of hot water heater service, Cassell Bros' trusted plumbing team has you covered on everything from tankless water heater repair to getting you a quote for water heater replacement.
A clogged or slow-moving drain can quickly become a frustrating household issue. Whether it's a smelly sink, a sluggish shower drain, or a backed-up toilet, taking proactive steps to clean and maintain your drains can help prevent plumbing emergencies.
While some drain unblocking can be tackled with simple do-it-yourself solutions, it's important to understand that different drains require different approaches. If home remedies don’t work, calling a professional drain cleaning service in Columbia, SC, may be the best solution.
Below, we’ll cover effective DIY drain cleaning solutions for sinks, showers, and toilets, along with when to call a plumber for expert help.
How to Clean Your Smelly Sink Drain
Your kitchen sink is one of the hardest-working drains in your home, and food particles, grease, and soap residue can cause buildup over time. If your sink drain starts to emit unpleasant odors, follow these steps to freshen it up:
Preventative Tips
- Avoid pouring grease, coffee grounds, and food scraps down the drain.
- Run hot water after using the sink to help flush away debris.
- Regularly clean the drain with a mixture of baking soda and vinegar.
DIY Drain Cleaner Instructions
- Boiling Water Method: Pour a kettle of boiling water down the drain to dissolve grease and loosen minor clogs.
- Baking Soda & Vinegar: Pour ½ cup of baking soda down the drain, followed by ½ cup of vinegar. Let it fizz for about 15 minutes, then rinse with hot water.
- Lemon & Ice Cube Trick: If your sink has a garbage disposal, drop in some ice cubes and a few lemon peels. Run the disposal to help eliminate odors and sharpen the blades.
If your sink remains clogged or continues to smell bad, you may need professional drain cleaning. Cassell offers expert solutions to remove deep clogs and prevent future drain clogs.
How to Clean a Stinky Shower Drain
Soap scum, hair, and dirt buildup can lead to slow-draining and foul-smelling showers. A clogged shower drain can quickly turn into standing water issues, so maintaining a clean and free-flowing system is crucial.
Preventative Tips
- Use a drain cover to catch hair and debris.
- Flush the drain with hot water once a week to minimize buildup.
- Avoid washing excess oils and lotions down the drain, as they contribute to blockages.
DIY Drain Cleaner Instructions
- Remove Debris: If water drains slowly, remove the drain cover and use a wire hanger or drain snake to remove hair and buildup.
- Baking Soda & Vinegar Solution: Pour ½ cup of baking soda into the drain, followed by ½ cup of vinegar. Wait 15 minutes, then flush with hot water.
- Use a Plunger: If the clog is persistent, try using a plunger with firm, repetitive motions to dislodge the blockage.
Clogged Toilet Repair and Cleaning
Few household plumbing issues are as urgent as a clogged toilet. While a plunger is often the go-to tool, some blockages require extra effort to clear.
Preventative Tips
- Only flush toilet paper and waste. Do not flush wipes, paper towels, or hygiene products.
- Keep a small wastebasket in the bathroom to prevent accidental flushing of non-flushable items.
- Regularly clean the toilet to prevent buildup inside the drain.
DIY Drain Cleaner Instructions
- Plunge Correctly: Use a high-quality plunger with a flange. Ensure a tight seal around the drain and use firm, forceful plunges.
- Hot Water & Dish Soap: Pour a small amount of dish soap into the bowl, followed by a bucket of hot water. The soap can help break down the clog.
- Use a Toilet Auger: If plunging doesn’t work, a toilet auger (also known as a closet auger) can reach deeper into the drain to break up blockages.
If none of these methods work, your plumbing system may have a more serious obstruction.
Drain Cleaning Plumbing Services in Columbia, SC
While DIY drain cleaning methods can help with minor clogs and odors, some plumbing issues require professional expertise. If you’re experiencing persistent clogs, slow drainage, or foul odors that won’t go away, it may be time to call a drain cleaning specialist. Cassell Brothers is available for 7 Days a Week Emergency Plumbing Repairs in South Carolina.
At Cassell, we provide expert drain cleaning services to help SC Midlands homeowners maintain healthy and efficient plumbing systems. Our team uses advanced tools such as hydro jetting, drain snaking, and now even plumbing camera inspections to remove blockages safely and effectively.
Why Choose Cassell for Drain Cleaning?
- Experienced and licensed plumbers
- Advanced drain cleaning technology
- Safe and eco-friendly cleaning methods
- Fast and reliable service in Columbia, SC
If you need professional drain cleaning or suspect a severe clog, don’t hesitate to contact Cassell today. We’re here to keep your plumbing system in top shape.
The furnace in your home is how you stay warm and comfortable when outside temperatures drop. Most furnace systems are equipped with a reset feature designed to shut the furnace down quickly when potentially serious problems occur. If this important safety feature activates or "trips" frequently, it might mean the furnace is overheating and in need of professional attention.
Today, we'll discuss reasons why you might need to reset your furnace, how to reset it, and when to call for professional assistance.
Signs You Need To Reset Your Furnace
The furnace reset feature is designed to keep you in control of your furnace. It's a protective measure to ensure that the furnace doesn't come back on if it's overheating or leaking fuel, which could be dangerous to you and your family. Some situations in which you might need to reset your furnace include:
- Power outages and surges
- Frequent short cycles (meaning the unit starts and stops quickly without doing its job)
- Persistent error codes
How To Reset Your Furnace
Each furnace unit comes equipped with a furnace reset button. When the reset feature trips, it's usually a simple DIY task to reset it. If, for any reason, you feel uncomfortable doing this, call the pros at Cassell Brothers.
Follow these steps to reset the unit:
- Turn off the power at the circuit box, or make sure the main gas supply is off.
- Lower the thermostat to its lowest setting.
- Find the reset button. It's usually yellow or red and located inside the furnace's blower compartment.
- Press and hold the reset button for about 30 seconds.
- Turn the power or gas supply back on.
- Observe to ensure your furnace was successfully reset

When To Call a Professional
Though your furnace's reset feature is designed for ease of use, there may be times when the results aren't what the average homeowner might be equipped to handle. In those cases, it's best to call a qualified, knowledgeable furnace service provider for help. Instances where you might need furnace service include:
- The reset didn't work
- Frequent resets are needed
- Error codes continue
- Strange noises coming from your furnace
- If you have any safety concerns (such as gases leaking)
Why Cassell Brothers?
At Cassell Brothers Home Services, we've provided the Midlands with superior furnace services since 2008. We're a family-owned and -operated company with over 60 combined years of experience handling furnace challenges of all kinds. See us for emergency service and technicians who are licensed, bonded, and insured. Count on us for 100% guaranteed satisfaction and results you can trust for years.
To learn more about furnace services from Cassell Brothers Home Services in the Midlands area of South Carolina, call (803) 868-6191 or fill out a contact form online, and we'll be with you shortly!
If you are having a water heater installed in your home for the first time, one of the first decisions you must make is whether it will be gas or electric. Since both are available for most sizes, the decision most often comes down to what connections you have available and their relative cost.
To learn more about which type of water heater in will be most effective and cost efficient for your home, call Cassell Brothers today. One of our technicians can discuss your options with you and provide the water heater installation services needed for your new electric or gas water heater in .
Schedule OnlineGas Water Heaters
Gas water heaters require a gas line to operate so if your home does not have natural gas connections, then this will not be an option. However, if you do have natural gas, a gas water heater may be a good fit for your needs.
Gas water heaters have a pilot light that ignites a burner plate beneath the tank whenever the temperature of the water in the tank drops below the thermostat setting. Most modern gas water heaters have electronic ignition to ensure only as much gas as is needed is used for your system. Because a gas water heater burns gas, it requires an exhaust system as well. This means it needs to be patched into the chimney or a separate ventilation system. This can add to the installation cost if you do not currently have a gas appliance in your utility room.
Electric Water Heaters
Whereas gas water heaters use a burner plate, electric water heaters use electrical elements to heat the water. Like the gas water heater, an electrical model will turn on when the temperature drops below the thermostat setting. The elements will turn on and start to heat the water.
Because you don’t need to connect an electric water heater to a gas line or exhaust system, installation is less expensive and can usually be completed relatively fast. Additionally, you can install insulation upgrades like a water heater blanket that will reduce heat loss from the tank without worrying about the gas burners.
The trade-off of easier and less expensive installation is that an electric water heater is often more expensive to operate. In The Midlands and the surrounding area, electricity is more expensive than natural gas and will likely remain that way for some time. So, you will pay more to operate your water heater if it is electric.
Ultimately, the decision on what type of water heater is best for your home depends on the size of your home, the relative cost of installation and what you currently have installed. If you only need a small water heater for a basement apartment, electrical might be your best option, whereas a full–sized gas water heater may be better for your entire home.
Call the Electric and Gas Water Heater Installation Experts
Whatever you decide, know that Cassell Brothers Home Services’s plumbing team is available to provide installation services for your gas or electric water heater in The Midlands. Call us today to learn more about what we can do for you.



