Water Heater Repair & Installation in the Midlands

Rely on Columbia’s Most Experienced & Highest-Rated Plumbing Team

Imagine this: You’re about to start your evening routine, and as you turn on the hot water for a relaxing bath, nothing but cold water rushes out. Or perhaps you’ve noticed your water heater making loud, unsettling sounds that keep getting worse. Maybe you’ve even found a small pool of water beneath your heater. Whatever the issue, when your water heater fails, it can disrupt more than just your plans—it can bring a sense of urgency and frustration.

At Cassell Brothers, we’ve seen it all and understand just how inconvenient these problems can be. That’s why we offer quick and reliable water heater services to get your hot water running smoothly again.

Our services include:

  • Water heater repair
  • Water heater installation
  • Routine water heater maintenance
  • Energy-efficient models
  • Tankless water heater options
  • Gas and electric water heaters

With over 16 years of experience serving Columbia and surrounding areas, Cassell Brothers has built a reputation for delivering top-tier water heater services. Our team is made up of licensed, insured, and background-checked technicians, ensuring you receive high-quality service with peace of mind.

Why Columbia Homeowners Choose Cassell Brothers for Water Heater Services

When it comes to your water heater, you want a team you can trust. Here’s why Columbia homeowners rely on Cassell Brothers for their water heater repair, installation, and maintenance needs:

  • Almost two decades experience: We’ve been serving the Columbia community for over a  decade, and our expertise shows.
  • Licensed, insured, and background-checked technicians: You can trust that our team is both skilled and reliable.
  • Upfront pricing, no hidden fees: We believe in transparency, so you’ll always know the cost before we begin any work.
  • State-of-the-art technology: Our technicians use the latest tools and techniques to ensure your water heater is in top condition.
  • Warranty and financing options: We offer warranties on our services and flexible financing plans to suit your needs.
  • Highly rated by your neighbors: Our excellent customer reviews reflect the quality of our service and the trust we’ve earned.

Our Comprehensive Water Heater Service Process: From Diagnosis to Solution

We know how important it is to have hot water you can rely on. Here’s what you can expect when you schedule water heater service with Cassell Brothers:

  1. Schedule Your Appointment: Book a time that works for you, and we’ll arrive promptly.
  2. Expert Arrival: Our technician will arrive on time, fully equipped to diagnose the problem.
  3. Inspection: We perform a thorough inspection of your water heater to identify the issue.
  4. Customized Solution: Once we understand the problem, we’ll present a tailored solution—whether it’s a simple repair, a replacement, or an upgrade to an energy-efficient model.
  5. Efficient Service: We’ll work quickly and efficiently to get your water heater running smoothly again.
  6. Final Check: Before we leave, we double-check everything to ensure your water heater is functioning properly.
  7. Clean-Up and Debrief: We clean up the workspace and walk you through what was done.
  8. Follow-Up: We follow up to ensure everything continues to work as it should, providing peace of mind.

Water Heater Service Costs: Transparent Pricing You Can Trust

When it comes to pricing, we believe in full transparency. Several factors can influence the cost of water heater services, including:

  • The type of water heater (tank or tankless options)
  • The extent of the repair or whether replacement is needed
  • The age and condition of your current system
  • Energy-efficient upgrades or options, such as gas water heaters or electric water heaters
    At Cassell Brothers, we provide upfront pricing with no hidden fees, so you’re never surprised by unexpected costs. For the most accurate quote, we recommend scheduling an in-home assessment with one of our experts.

Water Heater Repairs

Water heaters are designed to work continuously for up to 10 years at a time, but that doesn’t mean they won’t ever need repairs. If something happens and your water heater in Columbia, Irmo, Lexington, and Chapin and the surrounding area stops heating water properly or worse, if it starts leaking, call us immediately for service.

We are on call 24/7 for emergency services and can get your water heater back up and running fast. If you need a new system installed to replace your existing system we can do this as well.

Water Heater Maintenance

The best way to ensure your water heater lasts as long as it is rated is to have it maintained on an annual basis. An annual inspection of your water heater ensures it is clean, there are no leaks, and that the connections are tight. Your contractor will clean any gas burners, check electrical elements and test the thermostat to make sure everything is working as intended.

If anything does go wrong with your water heater, and you end up needing water heater repair services, these annual inspections will likely catch any issues early, ensuring they can be resolved before they become more severe.

Quick Tips: Maintaining Your Water Heater Between Services

While it’s best to rely on professionals for major issues, there are a few things you can do to keep your water heater running smoothly between service visits:

  • Flush your water heater annually: This helps prevent sediment buildup, which can reduce efficiency and cause damage over time.
  • Check the temperature setting: Ensure your water heater is set between 120-140°F for optimal performance.
  • Inspect for leaks: Regularly check the area around your water heater for any signs of leaks or moisture.
    Keep in mind that while these tips can help maintain your system, it’s important to call a professional if you notice any unusual noises, leaks, or other issues.

Frequently Asked Questions About Water Heater Services in Columbia

Q: How long does a water heater typically last?
A: On average, water heaters last 8-12 years, depending on maintenance and usage. Tankless water heaters can last even longer, sometimes up to 20 years.

Q: How do I know if I should repair or replace my water heater?
A: If your water heater is more than 10 years old and requires frequent repairs, it might be time to consider replacing it with a new, more energy-efficient model.

Q: What’s the difference between a tank and tankless water heater?
A: Tank water heaters store and heat a large amount of water, while tankless water heaters heat water on demand, which can save energy and space.

Q: How often should I schedule water heater maintenance?
A: We recommend annual maintenance to ensure your water heater operates efficiently and to extend its lifespan.

Don’t let water heater issues disrupt your home any longer. Whether you need a quick repair, a full replacement, or routine maintenance, Cassell Brothers is here to help. With our expert team, transparent pricing, and commitment to top-quality service, you can trust us to get the job done right. Contact us today to schedule your water heater service and restore comfort to your home.

Our Promotions

Free Comfort Club Membership With Any Repair New Customers Only Cannot be coupled with other offers. Exclusions May Apply. Expires 12/31/24
$250 Off Any Indoor Air Quality Purchase Cannot be coupled with other offers. Exclusions May Apply. Expires 12/31/24
$50 Off Flush New Water Heaters Only Cannot be coupled with other offers. Exclusions May Apply. Expires 12/31/24
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What To Expect Discover the Cassell Brothers Difference
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100% Satisfaction Guaranteed
Trusted Comfort Experts
What To Expect Discover the Cassell

Brothers Difference
Flexible Payment Options
24-Hour Emergency Service
Upfront Pricing
Trained Technicians
house
100% Satisfaction Guaranteed
Trusted Comfort Experts
What Our
Customers Are Saying
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What Our Customers Are
Saying

Amazing company and employees. I needed help the same day I called for the first time. Cassell Brothers went out of their way to help. They made sure to fit me in for a tankless water installation. The plumber, Josh knew exactly what he was doing, he made it look easy, fast, and very professional. I can't say enough great things about Josh and Cassell Brothers. Cassell Brothers will be…

Shawn R.
What Our Customers Are
Saying

I continue to experience excellent service from Cassell Brothers. The technicians are always professional and take extreme care while working inside my home. I’ll continue to use them and refer to neighbors and friends.

Debbie T.
What Our Customers Are
Saying

First time to use Cassell Brothers. Service performed by Michael was excellent. Clear explanation of what was done and good suggestions for future things to consider. Courteous and efficient. They will be my service company in the future.

Billy A.
What Our Customers Are
Saying

I had the pleasure of having Drew Richburg from Cassell Brothers Heating and Cooling service my system today, and I couldn't be more satisfied. Drew was extremely professional, knowledgeable, and courteous throughout the entire visit. He diagnosed the issue promptly, explained the problem in detail, and efficiently resolved it. I highly recommend Drew and Cassell Brothers Heating and Cooling for their exceptional service and expertise.

Daniel M.
What Our Customers Are
Saying

Let me begin with how impressed I am with Cassell and a very special thanks to Kevin my service technician. I called Cassell on a Saturday morning and was surprised that they would send someone so quickly to inspect my HVAC. Kevin showed up at my house in less than an hour after I called Cassell. Parts for my HVAC had to be ordered but they came in on the…

Shaun B.
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